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| Overview | Features | F.A.Q. | Requirements | Client Area |
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Remarkable Support Service
"In the 3 years I've been dealing with you guys, I have never had a negative thing to say about you. If only other companies were as much of a delight to work with as you guys - even 2 years after purchasing a product from you (Afian) you guys have always been very fast to respond and will more than go out of your way to help me out, So a huge thank you... " "FileRun is an amazing product - a very affordable and comprehensive multiplatform web based storage service with preview, search, collaboration, etc. which has meet all of our client's storage needs - a perfect FTP replacement. FileRun's support and customer service has gone out of their way to fulfill every request and has responded quickly every time." "The FileRun team has been very quick to respond to every question I've had. They go beyond their responsibilities to help me get an answer to my issue. They also listen to customer's feedback, and implement improvements in future upgrades. I also love how thoroughly they document their change logs for each and every update they provide." "FileRun has awesome customer service. As a technologist I deal with many tech support services, and I would rate FileRun as one of the best customer service. Highly knowledgeble and competent team. I would recommed their company for prompt, courteous and excellent customer service." "With FileRun, we finally found a very easy to setup and maintain application that makes sharing files over the net (even large ones) a breeze! Our users can easily manage their files with the comfortable drag-and-drop approach already known from the daily Windows working environment. And if we have a question about FileRun, we can fully rely on the fast and competent support provided by the FileRun team." "Technical support is first rate - responding usually in a matter of minutes! They are constantly updating the software with useful features. Above all... it's a joy to use every day for both me and the clients! I'm extremely glad I found it!" "Filerun customer service is excellent. As the IT Director for San Miguel County, I deal with all different types of customer service and Filerun is one of the best. They don't run from a technical issue but rather address it, own it, and resolve it." "FileRun is the best program of its type. Every time I contact the FileRun support department, I get a very quick and friendly response along with the resolution. They are very knowledgeable about their product. I would recommend FileRun to anyone needing a file management system." "I'm impressed and happily surprised with the level of support you're offering. " "I have reviewed and tested a number of file management software. There is not one that comes close to how easy it is to use but at
the same time funtionality has not been comprise. On top of a great a great software the support is better than some of the largest software companies we have had to deal with." "Thank you for the prompt and expert customer support you are providing for your software." "Tech support have been tremendous help so kudos to you guys and your customer service. Best by far of any script provider I have used." "Buy this now. You won't regret it. To be honest you cannot beat the services or the people that I have dealt with. Support are Friendly and courteous people they are always a pleasure doing business with." "Thank you for this amazing product! Filerun is just the perfect file manager service for my clients. As a photographer I particularly like the elegance and functionality of the image preview viewer. The software was installed quickly and easily and your customer support is absolutely first rate." "My customer service in relation to the Staff at FileRun.com has been above and beyond any other company I have ever dealt with.
We run various web and mail servers, but decided to tackle FileRun on a platform we have never used "Linux", so being complete noobs to Linux we then purchased FileRun and asked for help, everything from how to install PHP all the way to ImageMagick and they have assisted us within 10 to 30 minutes of an email. We would like to thank FileRun for a wonderful product and most of all the Staff at FileRun." | ||
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