Family

Pay once, use forever, free updates

Not for commercial usage.
Not for work, freelancing or family businesses.
Only for non-business domain names.

5 user accounts.

Lifetime of free software updates.

Licensed FQDN can be changed for expired domain names.

Support service not available.

Access to the client forum.

7-day money-back guarantee.

Medium business

Annual subscription

30+ user accounts.

Support service included:

Large business

Annual subscription

100+ user accounts.

Quota of free user accounts for a new type of guest users limited in functionality. (Feature included in the next version)

We install FileRun for you at no cost.

We configure your server at no cost.

Support service included:

Communication via e-mail.
Response time for critical issues: max 24 hours, weekends and holidays included .
Response time for non-critical issues: max 36 working hours, Mon-Fri, 9-5.
Troubleshooting methods: HTTP, SSH, S/FTP, RDP, hosting control panel, desktop sharing .
Can schedule assistance work for specific times.

Common questions

How do we pay using bank transfer?

Contact us with your invoicing details. Include details on which license plan you wish to purchase and the server's FQDN.

We wil get back to you with an invoice that you can use as official quotation and/or directly for payment.

SEPA transfers take about one business day while other transfers take about 2 business days.

Please let us know when a transfer was made, so that we can keep an eye on it and process it quickly.

How do we buy with a purchase order (PO)?

Contact us with your invoicing details. Include details on which license plan you wish to purchase and the server's FQDN.

Why can't the FQDN be arbitrarily changed?

Because there is no technical way of preventing an old installation from running on the previous FQDN.

Let the domain name expire, and we will help you change the license registration.

Pricing